Regardless of your infrastructure size, our focus is on providing the highest quality of managed support services with a promise to deliver peace of mind and a readiness for robust and rapid growth in today’s competitive business environment.
Basic ($995 /month)
This plan offers base-line monitoring and management of your existing IT infrastructure accompanied by basic SEO evaluations and system alerts.
• Dashboard visibility of existing Windows, *nix, BSD based IT server and network infrastructure
• 24/7 monitoring of mission critical hardware and user applications to ensure maximum responsiveness in the end-user/customer experience
• Ensure system critical OS updates are monitored, identified and applied
• Database Monitoring including periodic query response time verification for MySQL, PostgreSQL, Oracle, MS SQL
• Monitoring web site against 10 key SEO metrics
• Regular server health evaluations including hardware tests and software service component checks
• Pro-active monitoring of server system logs
• NeoEx reporting - NexDegree's proprietary site experience benchmark to ensure that your users get the best site experience and response times possible
• Monitoring of SNMP enabled devices
• SMS + email notifications for critical health issues
Premium ($1,495 /month)
This plan offers comprehensive monitoring and management of your existing IT infrastructure accompanied by extensive periodic SEO evaluations, performance consulting, information security auditing and pro-active application monitoring.
• All features included in the Basic plan including the following differences and additional features below
• Database query and bottleneck analysis
• Monitoring web site against 30 key SEO metrics
• Installation of server-level packages upon request (such as SVN, Bugzilla, Git, Trac etc.)
• Pro-active tracking of system and application performance and ensuring that all activity levels are within defined thresholds
• Evaluation of infrastructure to determine potential site scaling issues and advise on resolutions
• Pro-active security vulnerability scanning and penetration testing of infrastructure and issuance of recommendations
• Deployment and tracking of intrusion detection system to protect valuable infrastructure assets from external security threats
• Secured offsite backup of key server configuration files and parameter s
• Pro-actively provide subscribers with advice on how best to improve the robustness and overall performance of their existing server and database environment
Email us at liberate@nexdegree.com or call us at 415-328-7905 for more information on how to sign up
